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FoodBev SETA: ICT Graduate Program 2021 / 2022

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FoodBev SETA Invites Unemployed Graduates to Apply for the ICT Graduate Program 2021 / 2022

Closing Date: 10 December 2021
Job Type: Full-Time
Location: Rivonia, Sandton, South Africa

Job Description

Role Purpose: To assist with design, development, and support of IT systems including website and graphic design.

Responsibilities:

IT Service Management (Call logging, assigning calls to support Tier 2 or 3, call tracking and end-user follow-up etc.)
Assist in IT vendors service management (service requests forwarding and followups)

Resolution of 1st line support calls such as: Login failures, password resets, Information requests (How to guides)
IT Inventory Management (IT assets, new purchases, loan equipment etc.)

Daily Health Checks (Servers, Backups, Network etc.)
Problem Management (analyze incidents trends and identify underlying problem for continuous improvement)
Compile incident management reports
Website design and development (Graphic Design, Website content maintenance and update)
Analyze current ETL processes, design new system integration models to optimize business efficiencies
Administration duties as delegated
Execute other tasks as delegated
Requirements:

Qualification in: Computer Science / Software Development / IT or similar NQF level 6
Website and graphic design knowledge required
General understanding of database management and system integration / interfacing
No formal experience required: internal training will be provided
Competencies:

Customer relations skills
Attention to detail
Problem-solving abilities
Creative and critical thinking skills
Professional and accountable

How to apply?
Download Questionaire

Please note:

The above questionaire is compulsory and must be filled and submitted to increase your chances of being shortlisted.
Please note that honesty and correct presentation is a must.
You are required to attach your academic record with your application
Send Applications to: recruitment@foodbev.co.za

NB. The information provided will be verified by FoodBev SETA and should it be discovered that the candidate mispresented themselves, FoodBev SETA reserves the right to terminate the contract even after the candidate has been appointed.

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