Clockwork Media: Digital Internship Program 2022
Clockwork Media – Invites Unemployed Graduates to Apply for 2022 Digital Internship Program
Closing date: March 25, 2022
Position Type: Internship (Contract)
Location: Johannesburg, South Africa
Description of the practices
Clockwork is looking for a solution-oriented and passionate Digital Intern to act as the first point of contact with existing customers, answering their queries and increasing customer satisfaction. If you like to find effective solutions and work to achieve goals, this job is right for you.
You will use your communication skills to identify and address customer needs while representing our company in a positive light. Previous experience in customer service will be valued. Ultimately, you will help build profitable long-term relationships with our clients to achieve our business goals.
Responsibilities:
Includes but is not limited to:
Provide support to customers by knowing and satisfying their needs.
Stay up-to-date on company offerings and industry trends.
Maintain a database of contact information.
Responsible for updating and maintaining customer contact and birthday lists.
Build long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
Responsible for arranging client meeting and meeting requirements (e.g. room booking, catering, room layout, presentation aids, etc.)
Accurately record all client meetings via a contact report, distributed within 24 hours.
Management of social content and contests.
Demonstrates drive and commitment to produce outstanding briefs at the agency.
Updates the traffic manager as soon as there is a change in the status of a job.
Shows a deep understanding of the task at hand and is able to articulate the required task through a meaningful summary in the system.
Requirements:
A bachelor’s degree in:
digital advertising,
strategic communication,
brand management,
Or related field.
Previous management, digital marketing sales, or customer service experience within an agency may be advantageous.
A professional and friendly attitude.
Have a good eye for details.
Excellent verbal and written communication skills
Closing date: March 25, 2022
Position Type: Internship (Contract)
Location: Johannesburg, South Africa
How to apply?
Include “Digital Intern Application” in the subject line of the email.
Send your CV to: jobs@clockworkmedia.co.za