iStore IT Support Learnerships 2025 – Launch Your Career in Technology
Are you passionate about technology and excited by the world of Apple products? Do you want to start a rewarding career in IT support while gaining invaluable hands-on experience? The Apple iStore is now offering a highly sought-after IT Support Learnership designed to equip you with practical skills and industry knowledge by working directly within their in-store technical teams.
This learnership opportunity is perfect for individuals eager to develop their expertise with some of the most innovative consumer technologies, including the iPhone, iPad, Mac, Apple Watch, and many more. If you are driven to grow your professional skills in a dynamic retail and tech environment, and you want to learn from seasoned experts, this program is the perfect stepping stone into the IT industry.
About the iStore IT Support Learnership Programme
As an IT Support Learner at the Apple iStore, you will be immersed in a fast-paced and customer-centric workplace. You will work alongside experienced technical staff, helping customers troubleshoot and resolve a wide range of software and hardware issues related to Apple products. This hands-on role will allow you to build confidence in technical problem-solving, improve your customer service skills, and gain deep insight into the latest technology trends.
During your learnership, you will be exposed to the full lifecycle of technical support, from initial diagnostics to repair and customer education. You will also collaborate with your team to maintain smooth store operations, ensuring every customer receives the best possible experience.
Key Responsibilities
- Provide expert technical assistance to customers both in-store and over the phone.
- Diagnose and resolve hardware and software problems on Apple devices.
- Assist with setting up and configuring new Apple products, ensuring customers get the most out of their devices.
- Educate customers on device features and best practices to enhance their user experience.
- Maintain accurate records of technical support activities, including repair logs and customer interactions.
- Work collaboratively with the technical team to manage workload and deliver timely solutions.
- Contribute to maintaining a clean, organized, and professional service environment.
Who Should Apply? Minimum Requirements
Applicants interested in this exciting learnership should meet the following criteria:
- Successful completion of Matric (Grade 12) is essential.
- A+ and Network+ (N+) IT certifications are required, demonstrating foundational knowledge in computer hardware and networking.
- Basic understanding of computer hardware, software applications, and operating systems.
- Familiarity with Windows, macOS, and Linux operating systems will be an advantage.
- A sound understanding of networking concepts and troubleshooting techniques.
- Strong communication skills with an emphasis on excellent customer service.
- Ability to work effectively as part of a team in a busy retail environment.
- Experience with IT ticketing systems or help desk software will be beneficial but is not mandatory.
- A proactive attitude, eagerness to learn, and commitment to providing quality technical support.
Why Join the iStore IT Support Learnership?
By participating in this learnership, you will benefit from:
- Direct hands-on experience working with some of the most advanced Apple technologies.
- Training and mentorship from industry-leading professionals who are passionate about technology and customer service.
- Exposure to a fast-moving, collaborative, and supportive workplace culture.
- Development of transferable skills that will open doors to future career opportunities in IT and tech support.
- Competitive compensation throughout the duration of the learnership.
- Real-world experience that will enhance your CV and boost your confidence in the IT field.
How to Apply
Ready to take the next step in your technology career? Applications for the 2025 iStore IT Support Learnership Programme are now open. Interested candidates can submit their applications via the following links:
Please note that the closing date for applications is Thursday, 31 July 2025, at 12:00 PM. Ensure your application is submitted before the deadline to be considered.
Additional Information
This opportunity is available in the Western Cape and Mpumalanga provinces, providing a fantastic chance to work in your preferred region. Whether you are located in Cape Town or Mbombela, the iStore Learnership will offer you invaluable exposure to the IT industry and the chance to build a strong foundation for your future career.
About iStore
The iStore is recognized as one of the leading Apple Premium Resellers in South Africa, known for its dedication to delivering exceptional customer service and technical expertise. Joining their team means becoming part of a community committed to innovation, quality, and growth.
Take advantage of this exciting learnership to launch your career in IT support with one of the most respected technology retailers. Apply now and begin your journey towards becoming a skilled Apple technical professional.
✨ I’m a Google AdSense Publisher, Job Sharist, Content Creator, and Digital Marketer.
I specialize in sharing career opportunities, building engaging content, and driving traffic through smart digital strategies. My passion is helping people discover new opportunities while growing brands through online visibility and marketing.