Exciting Internship Opportunity at Services SETA – Strategy and Research Department

Applications Now Open for Services SETA Internships

Are you a recent graduate eager to gain valuable experience in strategic planning, research, and performance monitoring? Are you passionate about working in a dynamic, fast-paced public sector organisation that drives meaningful change in South Africa’s skills development landscape? Services SETA is now offering highly sought-after internship opportunities in the Strategy and Insights Department – and we invite ambitious, driven, and curious individuals to apply.

About Services SETA

The Services Sector Education and Training Authority (Services SETA) is a public entity dedicated to facilitating skills development within the services sector in South Africa. Through funding, training, and strategic partnerships, Services SETA ensures that learners and businesses have access to high-quality education and development programmes. Joining this institution means contributing to a broader purpose while building a solid foundation for a career in research, strategy, and public service.

About the Internship Programme

This internship opportunity is specifically designed for young South Africans who are eager to start a career in strategy, research, and public administration. The position is based in the Strategy and Insights Department and focuses on supporting strategic projects, research initiatives, performance monitoring, and qualifications development. Interns will receive practical training, mentorship, and the chance to engage with a wide network of professionals across the organisation.

This role is ideal for graduates who are interested in gaining exposure to the inner workings of a public sector organisation while developing critical skills in research, data analysis, administration, and communication.

Key Responsibilities

As a Strategy and Research Intern, your daily tasks and responsibilities will include:

• Collecting and analysing data to support various research and strategic projects.
• Conducting literature reviews and synthesising key insights to inform organisational planning.
• Assisting in the preparation of research reports, summaries, presentations, and official documentation.
• Supporting the verification and validation of organisational performance information.
• Coordinating cross-departmental communication to ensure alignment on strategic goals.
• Assisting with the planning, implementation, and tracking of strategic initiatives and milestones.
• Handling administrative responsibilities such as managing calendars, scheduling meetings, processing travel logistics, and maintaining correspondence.
• Participating in qualifications development projects and supporting chamber-related operations.
• Maintaining and updating departmental records, databases, and internal documentation systems.
• Ensuring adherence to organisational deadlines, internal workflows, and compliance processes.
• Managing general office duties, including filing systems, minute-taking, agenda preparation, and call handling.

Minimum Requirements

To be eligible for this internship opportunity, applicants must meet the following criteria:

• Hold a National Senior Certificate (Matric) or equivalent qualification at NQF Level 4.
• Possess a National Diploma (NQF Level 6) in one of the following fields:
  • Internal Auditing
  • Business Administration
  • Public Administration or Public Management
  • Monitoring and Evaluation
  • Social Sciences (with a focus on Research)

Who Should Apply?

This internship programme is best suited for individuals who demonstrate the following qualities and skills:

• Strong organisational and attention-to-detail capabilities.
• Familiarity with data collection and analysis, and an understanding of basic research methodologies.
• Excellent verbal and written communication skills.
• The ability to manage time effectively, multitask, and work under pressure.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• A proactive and collaborative approach to working with teams and stakeholders.
• A professional attitude with a willingness to learn and grow within the role.

Why You Should Apply

• Gain real-world experience in the fields of research, public administration, and strategic planning.
• Work in a purpose-driven organisation committed to national development and youth empowerment.
• Develop valuable workplace skills including communication, administration, and project coordination.
• Build a professional network and gain exposure to the broader public service and SETA environment.
• Strengthen your CV and prepare for a future career in government, research, or public sector development.

Location: The internship is based in Gauteng.

Application Deadline: Friday, 23 May 2025 at 12:00 PM

How to Apply

To be considered for this exciting opportunity, submit your online application through the official Services SETA application portal.

[CLICK HERE TO APPLY ONLINE]

We encourage all eligible graduates to apply as soon as possible. These positions are highly competitive and may fill quickly.